Can I track my order once it ships?

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• What should I do if my order arrives damaged or incorrect?

  If your order arrives damaged, incomplete, or different from what you approved, please notify us within 5 business days of delivery. Provide photos of the issue and your order number so our support team can investigate quickly. Depending on the ...

• Can I track registrations and website activity?

  Yes. Each website includes analytics and reporting tools so you can monitor registrations, page visits, and attendee activity. We can also provide custom reports to help you measure the success of your event promotions.

• Do you offer discounts for bulk orders?

  Yes, we provide tiered discounts for bulk printing (t-shirts, badges, and other merchandise). Discounts vary depending on the order size. For example, orders over 250 units may qualify for 10% off. If you expect a large order, let our team know and ...

• Can I return an item I ordered for my event?

  Yes! If you’re not satisfied with a product such as t-shirts, badges, or other printed items, you may request a return within 14 days of delivery. Returned items must be unused and in their original packaging. To start a return, contact our support ...

• How long does shipping usually take?

  Shipping times depend on the type of service: T-shirt and badge printing: 7–10 business days after final design approval. AV equipment and rentals: Coordinated directly with your event timeline. Other items: Typically 5–7 business days after order ...