How long does shipping usually take?
Shipping times depend on the type of service:
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T-shirt and badge printing: 7–10 business days after final design approval.
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AV equipment and rentals: Coordinated directly with your event timeline.
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Other items: Typically 5–7 business days after order confirmation.
Rush options may be available. Contact our team if you need guaranteed delivery by a specific date.
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Are there discounts for nonprofits or repeat customers?
We value long-term partnerships and community impact. Registered nonprofits and repeat customers may be eligible for special pricing. Please reach out to your account manager or our support team for more details.
Can I return an item I ordered for my event?
Yes! If you’re not satisfied with a product such as t-shirts, badges, or other printed items, you may request a return within 14 days of delivery. Returned items must be unused and in their original packaging. To start a return, contact our support ...