Popular Articles
Can I return an item I ordered for my event?
Yes! If you’re not satisfied with a product such as t-shirts, badges, or other printed items, you may request a return within 14 days of delivery. Returned items must be unused and in their original packaging. To start a return, contact our support ...
Do you offer refunds for event services like venue booking or AV management?
Refund policies vary by service: Venue booking: Refunds depend on the venue’s cancellation terms. AV management: A partial refund may be available if services are canceled at least 14 days before the event. Custom printed items: Refunds are only ...
Can I track my order once it ships?
Yes. Once your order is shipped, you’ll receive a tracking number via email so you can monitor delivery progress in real time.
Are there discounts for nonprofits or repeat customers?
We value long-term partnerships and community impact. Registered nonprofits and repeat customers may be eligible for special pricing. Please reach out to your account manager or our support team for more details.
Do you offer discounts for bulk orders?
Yes, we provide tiered discounts for bulk printing (t-shirts, badges, and other merchandise). Discounts vary depending on the order size. For example, orders over 250 units may qualify for 10% off. If you expect a large order, let our team know and ...